FAQs
Order and registration
Who is eligible to order from TradingCorner B2B?
Who is eligible to order from TradingCorner B2B?
Our B2B shop is aimed exclusively at commercial customers. A valid proof of business is required for registration.
Is there a minimum order value?
Is there a minimum order value?
We have no minimum order value.
You can therefore order any quantity – from small trial orders to larger business volumes.
Payment
Will I receive an invoice with VAT shown separately?
Will I receive an invoice with VAT shown separately?
Yes, you will automatically receive a B2B-compliant invoice by email once payment has been received.
What payment methods are available?
What payment methods are available?
We currently offer payment in advance via bank transfer – however, only after our order confirmation.
You do not pay immediately, but only once we have reviewed your request and reserved the items for you.
This ensures that you only pay for products that are actually available.
Delivery & Shipping
How long does delivery take?
How long does delivery take?
The delivery time is generally 3-5 working days after order confirmation.
How much is shipping?
How much is shipping?
Within Germany, we charge a flat shipping rate of €9.90.
Products & Availability
Are the products authentic?
Are the products authentic?
Yes, we procure exclusively original products.
Can I place pre-orders?
Can I place pre-orders?
Yes, we regularly offer pre-orders for upcoming sets and special editions. This allows you to secure highly sought-after products early.
Returns & Complaints
What should I do if the goods arrive damaged?
What should I do if the goods arrive damaged?
Please contact us within 24 hours of receiving the goods and include photos of the damaged items.
Can I return merchandise?
Can I return merchandise?
As these are B2B transactions, there is no legal right of withdrawal.
However, if there is a problem with the delivery, we are happy to find an individual solution – simply contact us.
